Buildings & Property
Cause and extent of damage, repair methodology, reinstatement costs and policy-aligned settlement recommendations.
Assessors / Loss Adjusters
Clarity for every
non-motor claim.
Specialist claim assessments and loss adjusting across personal and commercial lines—grounded in evidence, technical insight and fair outcomes.
20+ years technical experience12+ years claims experienceLevel 2 B-BBEE contributor
Nationwide
Desktop Capability
Desktop Capability
Why Esayensi
Expert assessment.
Fair solutions.
Trusted results.
We help insurers, brokers and policyholders understand what happened, what is covered and what a fair settlement looks like. Every instruction is handled with independence, care and a clear evidence trail.
Our combined claims and technical experience is particularly valuable where buildings, contents and specialist electronic equipment intersect.
Explore our capabilities →What we assess
Non-motor expertise,
from cause to conclusion.
We investigate the incident, quantify the damage, consider policy response and deliver practical recommendations supported by clear documentation.
Contents & All-Risk
Verification, condition, ownership, replacement options and fair market-based quantification for household and commercial contents.
Electronics & Equipment
Technical assessment of specialist electronic equipment, including failure analysis, repair viability and replacement equivalence.
Merit Investigations
Focused desktop or full investigations into claim circumstances, inconsistencies, fraud indicators and supporting evidence.
Additional claim scopes
Non-motor perilsBusiness interruptionLiabilityDeterioration of stockUninsured recoveriesFraud investigationsClaims forum support
Our workflow
A transparent claim journey.
Our client claim portal keeps every instruction organised and visible, with appointment emails, progress notes and supporting documents accessible throughout.
ClaimCenterBPMCodeplexROCLaw74Sage
- 01
Appoint
Instruction received, reviewed and acknowledged. The relevant parties are contacted and the assessment is scheduled.
- 02
Assess
Evidence is gathered, damage is inspected and the cause, policy response and quantum are carefully considered.
- 03
Report
A concise, evidence-based report delivers findings, supporting documentation and a clear recommendation.
Leadership
Experienced people.
Personal accountability.
Senior oversight, responsive administration and specialist investigation support from instruction to final report.
JP
JP Potgieter
Managing Director / Head Assessor
PP
Pierre Potgieter
Forensic Manager
JC
Jacoe Crafford
Administration Manager
New instructions & enquiries
Let’s assess
your claims.
Send a new instruction directly to our claims team or contact head office for assistance.